Frequently asked questions

and their answers:

Login/Registration

How can I register with the system?
Enter your email address under New Registration, and then click "Register". On the next screen you will be able to enter a password, accept the general conditions, and provide your personal data. If you then click "Register" you will receive an email containing links through which you can confirm or decline the registration. If you click the confirmation link, your registration will be complete and you will be logged on to the system.

I have forgotten my password. What can I do?
Click the "New password" button. Enter your email address on the next screen, and click "Request new password". You will receive an email at the address you have provided, containing a link which you should click. Another email, containing your new password, will then be sent to you. You can then log on to the system with this password.

How can I change my password?
Once you have logged on, you can click "Access data" in the menu under Profile. You can provide a new password here.

I have not received the confirmation mail. What might be the reason?
Sometimes it can take a while before emails are sent. If you have not received a mail within an hour, check that the address is written correctly, and look in your spam filter if you have one.

Working on abstracts

How can I find out whether my abstract is complete?
As soon as you have selected an abstract you will see a status box on the right hand side, underneath the information about the submission deadline. The status (incomplete, complete and submitted) is amongst the information provided there. If you click the small question mark behind the status, you will be shown more detailed information about the status of the abstract.

Can I enter more than one institute for a single person?
This is only possible if you create more than one entry for the person. Please take care not to overwrite the existing persons.

How can I enter special characters?
Click the place where a special character is to be inserted. Then click the special character that you want on the right-hand side. This may require you first to display the "Other characters" area. The special character will then be inserted at the chosen place, where it will have the form #CHR:XXX#. Check the appearance of the abstract on the preview page.

Is a special character included in the total character count?
Yes. Each special character is treated like a normal character.

How can I insert a mathematical symbol?
Click the place where a mathematical symbol is to be inserted. Then click the symbol that you want on the right-hand side. This may require you first to display the "Mathematical symbols" area. The mathematical symbol will then be inserted at the chosen place, where it will have the form #CHR:XXX#. Check the appearance of the abstract on the preview page. Each mathematical symbol counts like a normal character.

How can I enter Greek letters?
Click the place where a Greek letter is to be inserted. Then click the Greek letter that you want on the right-hand side. This may require you first to display the "Greek alphabet" area. The Greek letter will then be inserted at the chosen place, where it will have the form #CHR:XXX#. Check the appearance of the abstract on the preview page. Each Greek letter counts like a normal character.

Abstract submission

Why can't I edit my abstract?
You can edit your abstract as long as the submission deadline has not passed. If it has already been submitted, you must first withdraw it. After it has been edited, the abstract must be submitted again.

Can I submit my abstract even when it is currently lodged at a different organisation, but has not yet been presented there?
That depends on the guidelines of the particular organisation. You can find information here.

How can I edit my abstract or its authors?
That is possible only up to the submission deadline. Log on to the system. If your abstract has already been submitted, you must first withdraw it. It is then possible for you to edit your abstract, edit the authors, make additions, deletions or change the sequence. Please do not forget to submit your abstract again afterwards. Only abstracts that have been submitted can be reviewed.